ResellerRatings
  • STORE REVIEWS
  • PRODUCT REVIEWS
preloader
1/5
"Ordering my Nikon D5000 16pc kit with 18-105mm from US1Photo was literary a disaster! Since I live in Europe I found this source as cheaper than the home stores where I live, and after making a shipping calculations it turned out that the price is much lower but... 1. After 1week waiting for their e-mail reply I decided to call. I was waiting like 15minutes on international call, to be transferred to someone called Bruce (in charge of international orders). He didn't show any cooperation, and help even in some terms he felt rude and lazy on the phone. 2. I was waiting for his e-mail order confirmation whole 7 days before I decided to call again (6th time). Bruce said that the kit does not include a battery for that price and made me pay additional $75 for that. The additional money were not the issue here, since it anyway would turn cheaper, but the way he let me call him to confirm that really shocked me out!! 3.Once i got the camera delivered i was terrified! *The bag that i got was not the one shown in the kit, but awful cheap video camera bag! *The tripod was the lowest quality on the net i had a chance to use it twice before the head got broken. *Remote that was shown was original Nikon and the one i got was Zeikos *Card reader was also Zeikos that actually died after few uses - I had to buy another one. *Screen protectors were not even there although they were shon in the kit. Luckily the camera and the lens work fine, so in some way I'm holding myself up from returning them back! If i were in the US I'd definitely turned them back but in my case of wanting to go on a low budget i spend more than i had ever thought i will EVER! VERY UNSATISFIED and DO NOT BUY FROM THEM EVER!!!"

Detailed Ratings

Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
1
Helpful
Cool
Delete Review
Share