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2018-07-30
1/5
NO CUSTOMER SERVICE
"Terrible. I bought a carafe for my Moccamaster, and it was the wrong size. I called them and they said they'd send me an RMA. I never got it. When I called to remind them, they told me it was outside their "policy". Of course, as a first (and last) time customer, I didn't know about this policy. NEVER WILL BUY FROM THESE IDIOTS AGAIN."
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