- STORE REVIEWS
- PRODUCT REVIEWS
2021-08-11
1/5
Refuse to correct their mistake
"I ordered a top in a size M but they sent a 1X. When I called and asked for a shipping label to return it for the right size, they insisted that I will have to pay the return shipping on it even though it was their error. They will then give me an e-credit in the amount of return shipping to spend on something else in their store. I asked to speak to a supervisor and was told there are no supervisors available. I'm not interested in an e-credit to purchase another top as I don't want to do business with a store that won't stand behind their product and correct their own error. In my estimation, this is dishonest."
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