- STORE REVIEWS
- PRODUCT REVIEWS
2021-02-02
1/5
High failure rate - zero customer service response
"My last order from Nov 2020 (100 clock movements) had a failure rate of more than 10%. I tried multiple times to contact Klockit in December as well as in January to get this resolved. Zero response - finally filed a complain with the BBB. I have been a Klockit customer for many years (I bought ~ 1000 movements over the years). The quality issues with these Q80 movements are not new - but they have been in the 1-2% rate. Looks like it is time to buy directly from China - you get a faster response."
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