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2017-12-05
1/5
Indian Phone Rerouting...
"Got a catalog in the mail for this holiday season from Potpourri. Cute gifts! I was interested in ordering some things from the magazine. So i called the toll-free number in the catalog to do so. I got a representative with a thick Indian accent who sounded like he was in a call center. I tried to be kind and attempted to place an order. The first thing he asked for was the name of the credit card holder. I said my husband's name. He asked "Do you have permission from your husband to user this card?" I said kindly "Yes." He asked "Is he availible right now?" I said "No, he's at work right now." Before asking for the card number, he asked for the billing address. I told him the address and said that it was adressed to me, and that I wanted that to be the shipping address as well. He kept asking me to confirm that this was the BILLING address too. I said "Yes, it's all the same address." Then he HUNG UP ON ME!!!! I called the number in the catalog for customer service. I got a guy in India AGAIN........... I told him "I tried to order something from the catalog I got in the mail, but the representative I got hung up one me, so I ordered the item on Amazon instead." He said "Well, my system just crashed right now, maybe-" and before he could continue I hung up. UGH........
IF YOU FIND SOMETHING YOU WANT FROM THEM, ORDER IT ON AMAZON. DON'T EVEN USE THEIR WEBSITE. I'M SURE IT'S A SCAM."
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