- STORE REVIEWS
- PRODUCT REVIEWS
2012-07-27
1/5
"Absolutely the worst customer service we have ever received - HORRIBLE! God forbid, if after researching the product you need, then ordering it from this company and it doesn't fit! They obviously think that they never make any errors - but oh, if their customers do - be ready for very rude, condescending emails and telephone calls! Emails actually included "We aren’t a testing facility for your R&D needs. The product should have been researched properly first so a possible return would never have to happen" and "Your researching of the product to make sure the products specifications would fit your needs BEFORE you made the order is pathetic! You should have researched with the manufacturer the advertised part number to see if they would fit before you ordered."
The "manager" of the shipping department actually said that wrong orders and even our telephone call "was costing him money".
DO NOT DO BUSINESS WITH THIS COMPANY! They do not deserve your business!"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
