- STORE REVIEWS
- PRODUCT REVIEWS
2012-11-30
1/5
"Sony is no longer the top brand on my list.
I recently bought a $3000 movie projector
and i ask if it comes with glasses, was told that it does comes with two 3d glasses, upon receiving the projector it had no 3d glasess and i was force to buy the glasess seprate for a addition $200 when i recieved the 3d glasses it didnt work with the specific projector. so i decided to return the projector and 3d glasses out of frustration. i got my refund for $200 dollars, but i yet too recived the addtional $3000 for the projector. we are going on a month.
customer service keep telling me that the finance department are the one that will give the refund, but dont understand why they havent given me the refund, they ask me to wait 24, to 48 hrs. after waiting those hrs, i called againg and a i was told that it they wil contact the finance department with top priority to wait another 24 to 48 hrs . i'am trying to remain patience. I called for the third time and was told to wait 5 to 7 days, they still dont understnad why the finance department are not reponding to their request. my next step is a lawsuit. they Robbed me, and they will not get away with it.
i was told that it comes with two 3d glasses, upon receiving the projector it had no 3d glasess and i was force to buy the glasess seprate for a additional $200. When i recieved the 3d glasses it didnt work with the specific projector. so i decided to return the projector and 3d glasses out of frustration. got a rma number and send both back with a tracking number. they recived both items butI got my refund for $200 dollars, but i yet too received the addtional $3000 for the projector. we are going on a month.
customer service keep telling me that the finance department are the one that will give the refund, but dont understand why they havent given me the refund, they ask me to wait 24, to 48 hrs. after waiting those hrs, i called againg and a i was told that it they will contact the finance department againg with top priority to wait another 24 to 48 hrs . i'am trying to remain patience. I called for the third time and was told to wait 5 to 7 days, they still dont understand why the finance department are not reponding to their request. my next step is a lawsuit. they Robbed me, and they will not get away with it."
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