- STORE REVIEWS
- PRODUCT REVIEWS
2018-10-11
1/5
Advertised Pictures Do Not Reflect Product Received
"Hello, just a warning for potential buyers, some of the wristband colors on the website, are NOT accurate. I received my order and was very disappointed. I spoke to someone from Customer Service, and they explained to me that it was my fault for not requesting a proof before production. I explained that I didn't think a proof would be necessary because I thought that the colors of the wristbands, shown on their website, would be advertised with accuracy. When you order anything online now a days, you expect to receive what is in the picture, correct? Not with this company. There is false advertisement and the customer has to take the extra step of requesting a proof.
With my event being next weekend and there still being time to fix this, I am shocked that the company would not take this opportunity to help a returning customer nor provide quality customer service."
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