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2020-02-07
1/5
Total lack of customer service!
"Just had a fraudulent order on my Sam's account. Had plenty of time to cancel the order, but there was an error on the website while trying to cancel, and they have NO 24 hour customer service number to call! Now I see the order has been processed and on to shipping. A $900 order that, thanks to the incompetence of Sam's Club customer service, I have to pay for until my bank is able to investigate and credit my account. Cancelling my Sam's Club membership in the morning, will never shop there or Walmart again."
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