- STORE REVIEWS
- PRODUCT REVIEWS
2023-02-23
1/5
Terrible Company - Avoid
"Absolutely disgusted with this company.
Just tried to make a purchase and found my account is locked - they are telling me I failed to return an item from May 2022!!! In fact I returned the item with the postage label they provided!!! I have return confirmation from them and also klarna ( both received in June 2022). Heard nothing about this apparent problem until today - no email, no call, contact!!
They also said they tried to take payment again from my card for the failed return! THAT WOULD BE THEFT and thankfully didn't get authorised!!
Appalling customer service from such a large corporation. Im told my account is blocked with urbn, anthropologie and a list of others. NO PROBLEM I WOULDN'T EVER CHOOSE TO SHOP WITH YOU AGAIN!"
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