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2017-01-18
1/5
Apple Watch had no sound-Yugster said too late call Apple
"Today is January 18th.
I bought an Apple Watch thru Yugster in November (not sure of the actual day) for a Christmas gift.
He got it on Christmas Day and said how a noise is supposed to be made when you touch it but there was no noise. I said maybe it needs to charge and to give it a few days.
A couple weeks later he gave me back the Watch saying he cannot use it for music, an alarm, communicating verbally...anything with sound.
On the box it states that: "Device inspected for proper functionality..." but it doesn't make noises.
It took me a few days to see where I bought it.
I then sent an email as such and this is the response:
Nichole, Jan 16, 2:24 PM MST:
Good afternoon,
Thank you for writing in. I am very sorry to hear this. However unfortunately at this time your watch is no longer covered under our warranty. Please try contacting Apple for assistance. Please let us know if there is anything else we can help you with. Have a great day!
Thank you for choosing Yugster!
Nichole
***************************
Thanks Nichole for your inappropriate response as I will not waste my money with YUGSTER anymore.
I am in the customer service business and I would NEVER drop the ball on a customer like this. No service after the sale!!"
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yugster1 from Untilgone.com has responded
Posted Feb-06-2017