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2019-12-30
1/5
Not overnight, never using again
"Not overnight, not great quality
It seems like when you order from a company called OVERNIGHT prints and then pay for expedited shipping, said item would arrive overnight. However, that was not my experience with Overnight Prints.
First, I got a message that my order was delayed. I spent all day emailing, using chat and even Twitter to find out how long it was delayed so I could figure out if I needed to make alternate arrangements. I got no answer until an automated message in the middle of the night that my order had shipped.
When it arrived, the cards I ordered did not have the envelopes I ordered, so they are essentially useless.
I was promised new envelopes would be shipped. It's been a full week since I placed my order and I'm still waiting.
Customer service is only willing to refund shipping, even though the entire order is useless when it's this late and has no @#$ envelopes. I'm astounded at what a poor experience this was, I will never use this company again and will loudly advise everyone I encounter against it."
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