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Updated on: 2018-09-03
1/5
Avoid, pathetic cust service, honk kong based company not UK
"The camera came defected, i tried to solve a problem with this pathetic shop, they instructed me to download a new hardware. I also tested the camera underwater. The water came in and it stopped working. I contacted with resolution centre but they said that they don't get responsibility for any equipment, even that manufacture said that is waterproof. I had to escalate a problem with paypal. The Return address is in Honk Kong, it cost me £30 pounds to ship it. Another problem is with sending goods containing a battery to Honk Kong. Anything having battery is listed as restricted. What I can say , resolution team is not pleasure, troublemaking, not helpful. Pay slightly bigger money and make sure the item is actually in UK and returning item goes to UK address ONLY. AVOID AVOID AVOID."
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