"These people are rude over phone I asked to talk to supervisor and was told no . I ordered a Coleman lantern ventilator part I got it after 7 days it had chips in the paint and it wasn't done in shipping, I called and started refund and they wanted to charge my card a 2nd time for a 2nd part, I was told they never know or see the part they send out so I told them I would never order anything again. I basically feel they sell factory 2 nd parts stay away from these people , they are rude and don't care if I reorder or not or even care they wasted my time with bad part."