- STORE REVIEWS
- PRODUCT REVIEWS
2019-08-13
1/5
Shipping destroys savings - Amazon should be used
"I need neem oil. Their blend of Neem, which is 85% is a good value until you get to your cart and find that the cost of shipping is almost the same as the product.
Why not just go through Amazon and give us the shipping and savings we need?
Yes, I contacted them, they are not willing to help anyone who is suffering in any way."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
2017-04-07
1/5
This listing needs to be removed
"The store is closed.
No real reasoning except maybe bad management.
January 2017 - RIP J&R"
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Merchant Member
2014-12-21
1/5
"Hi all,
I am in shock but not in finding a past trusted store to be rated so low.
Want to know why they are all so awful?
They arent hiring nor training many people who care about both products AND service.
Like many other vendors who were once princes in online retail, B & H Photo now becomes yet another to avoid until they acknowledge infrastructure problems and work to resolve their obvious lack of care.
I have used B & H many times in the past, now seeing that they now think it's OK to treat customers like they do at Best Buy, well, it's really not.
Retail hates customers, won't produce the best, won't demand better from THEIR vendors, so in the vernacular of the ,'puter world, major cascade failure.
Time for employers to realize their businesses are in the hands of some very willfully ignorant and mean people."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
Least Favorite Stores
