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Updated on: 2019-12-31
3/5
Disingenuous concern for customer
"Still waiting for them to resolve three items I received broken. It has been a month since my order, the have received an item back and still haven’t given me my money back. I have been told multiple times that it would take 3-5 days to make it into my account. Then 5 days later they say the same thing. I will be happy to edit review if anything changes but so far I feel I’ve been scammed.
Edit: after writing reviews on multiple sites last night I was contacted by a very nice representative who made a point to remedy the situation without delay. Wish it didn’t have to go on for so long but glad it’s over."
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Updated on: 2019-12-31
3/5
Worst customer service
"Buyer beware. I received three broken items and haven’t gotten any refund yet. It has been a month. They keep telling me I should see money in my account in 3-5 days. Then 5 days later when I inquire as to why I haven’t received my refund yet they repeat the same, “We’re glad to inform you we have received your return and you should see your refund in 3-5days”. I will be happy to update review if this ever gets resolved but at this point I have been scammed.
Edit: after writing reviews on multiple sites last night I was contacted by a very nice representative who made a point to remedy the situation without delay. Wish it didn’t have to go on for so long but glad it’s over."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
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