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2017-02-27
1/5
This dealer is probably a scam
"I had a problem with a laptop MOBO that was blown out during a power surge. I'm an engineer, so I tried to isolate the problem and swap our the individual components but didn't have much luck. I looked for the MOBO online and found it for about $140 at Notebook parts, which was worth it to me to do a quick swap instead of spend more time trying to fix a seemingly un-salvageable board. I get the MOBO from notebook parts, carefully swap it out....and no boot. I took it to a friend (who's an electronics engineer) and we ran some tests to find that this MOBO was bad too. After one of the most rude customer experiences of my life (which included being accused of breaking the board), Notebook parts took it back for a 15% restock fee, and I paid shipping. I eventually found the MOBO I needed on ebay (for $119) and had the laptop working within 30 minutes. So I can absolutely confirm they sent me a broken board. I honestly think their business model is to send people broken things and charge them a 15% or $15 (whichever is greater) restock fee - which is written in fine print. It's their word against yours as to whose fault it is that the part doesn't work. Even for us engineers, they'll accuse you of breaking it. Then, once they rob you of of $30, they resell the broken part to the next sucker. More than likely fraudulent activity."

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