- STORE REVIEWS
- PRODUCT REVIEWS
2019-03-08
1/5
Don’t waste your time, this company is the worst!
"I ordered a swimdress, and clearly did not research the reviews prior, which was clearly a HUGE mistake. I received a men’s plaid shirt. I called to get the correct item shipped, and I was told I had to exchange the current item first, which could take up to 3 weeks or pay again and they would credit me once the shirt was returned. After telling them to just refund me because I’m not waiting that long, they told me I had to return the $24 shirt first(my swimdress was $66).This was a huge inconvenience since this wasn’t my mistake and a waste of my time to ship something I never ordered. After talking to a crappy supervisor they agreed to refund me the full amount with shipping, but they needed the shirt back within 30 days. So I agreed, but only have received the refund for the item. I told them I’m not sending the item back until I receive the full refund since that was the deal. They keep replying saying that the refund was processed for the shipping. It is still not on my card or PayPal account. This is a HORRIBLE company, and I’m not sure how they stay in business. The supervisor straight up told me my item was probably shipped to the person who ordered the shirt and of course the company has problems or she wouldn’t have a job"
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