- STORE REVIEWS
- PRODUCT REVIEWS
2005-11-01
5/5
"I've been ordering computers parts from BigFoot for over 2 years and a half now. I've been always impressed with their service, prices and flat shipping fees. I prefer paying a bit more at BigFoot then paying less somewhere because BigFoot is the best store I've deal with. In fact you're not just dealing with the "store", but you feel to be really important to them and they take your case very seriously. Plus, these folks are very kind with everyone!
Trust me, you can't go wrong with BigFootComputers.
Guillaume Léonard"
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Overall technical support
Being easy to reach
Being trustworthy
Making decisions on their own
Being knowledgeable
Resolving problems
Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being easy to reach
Customer service being knowledgeable
Customer service making decisions on their own
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
