"Absolutely shocking service - I sent a gift, and 10 business days later, and 3 emails to them. They have shipped only part of the order. Despite several "magical" replies they will not do anything to offer an alternative. So my recipients get a partial gift. I was offered $10, which would barely cover the shipping of an item. I'm not sure if this service is acceptable in the US, but I've never had online service like it in the UK."