- STORE REVIEWS
- PRODUCT REVIEWS
2020-03-25
1/5
Worst corporate experience ever
"My watch was sent for repair, and paid in advance. After more than two months of complete silence from the company, I began to send emails inquiring into the status of the repairs. I was told alternatingly -- that watch repairs were complete, and the item was being sent to the shipping department -- and that "finishing touches" were still required, necessitating one or two more weeks for completion. After 6 weeks of such stories being alternatingly conveyed (repairs are done/ repairs need 1-2 more weeks), two emails were sent to the supervisor (Randy) asking for clarification, which were ignored. A phone message left for Randy was ignored. When I requested a cessation of all work on my watch and an immediate return of the item, this request was denied."
Detailed Ratings
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
