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Merchant Member
2018-12-14
1/5
paying for your purchase twice is NORMAL at Coleman Furniture
"I bought a dining set on 12/2/18 and the purchase price has been pending in my bank account ever since.
On 12/13/18 I looked at my bank account and Coleman Furniture charged me the exact same price AGAIN.
I spent an entire day emailing and talking to anyone and everyone i could in the company. One person said that it is NORMAL for this to happen and the additional charge would fall off overnight- it didn't.
Another person said that it will probably take 5-15 days for the additional charge to come off.
The majority of people stated that they did NOT take the additional money from my account even though I provided proof with my transaction history. The refuse to comply with my bank even though all my bank needs is for them to say that I was only to be charged the purchase price one time.
I should have paid better attention to all of the many bad reviews this company has.
If they truly believe that they only took my money once, then I do not see why they have any problem letting my bank know it."
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