"Terrible customer service.
They cancelled my order after they had charged my eBay account, saying the item was not available.
I wrote them asking them if other options of the aeroburner irons (which were to be a gift for my wife) were available as their website is still not updated to show the item is unavailable, so I could re order, and that refunds set me back due to the back to back exchange rate.
Ryan, a customer service rep, replied calling me a fraud and that he had notified the authorities.
I was so upset.
I can still feel my stomach turning.
I mean who does that."