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2019-12-19
1/5
Terrible service
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Brent Faas
CA
For companies
Review of Pro Bike Kit
Brent Faas
1 review
1 star: Bad
2 minutes ago
I ordered product from this company…
I ordered product from this company during a black friday sale. I live in Calgary Ab and in Phoenix Az. I used my credit card associated with my Calgary bank but requested delivery to my Phoenix home. They canceled my order for some reason and when I tried to reach them they said my order was associated to another account. I logged into the system with the same email address but after my order I couldnt get I to my account. So I tried to reset my password but it said it didnt have my email in their data base. It was the same email address they sent me my confirmation of the order. Then when you want to get support you have to stay up late because they support the US from Europe. They even sent me an email saying if I contact their live support I can get through the security
But when I contacted the live chat the same night I got the email. They said they cant help. The service from this company is the sh**s. Beware."
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