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2016-01-15
1/5
Horrible Dealer !!!! Stay away from....
"I came across Gearhead.com through Amazon.com . Item was listed with freeshipping and they had several in stock. I figured I'd save a little versus ordering from my dealer and I'd still have it in the same time frame .
Well I get a E-mail from them the next day wanted an additional $30 for shipping ,now I'm not to happy about this and it puts it at the same price my dealers wants out the door . But I pay it figuring I'd save myself the 30 min trip to the dealer and still have it in the same time frame . A couple days go by and nothing , No package... No emails...No calls, Nothing . So I call them and the person on the phone tells me that they didn't have it in stock and were waiting on it to be shipped to them from their supplier and that they were expecting it that day . Well four more day go by and nothing . No emails .. no calls .. No package..Nothing .
So I call them again and the person tell me that my item has been shipped but expected delivery isn't for another four days . I told them I wanted the tracking info and had them email it to me . After checking the tracking info it turns out the didn't receive and or shippout my item until three after my first call.
So I'm still waiting on something I could have had Tuesday if I would have gone through my dealer.
1. They lied about the free shipping
2. They lied about having them in stock
3. Off by 3 days as to when they receive it
4. Taken a week longer to get than had I just ordered it from my dealer.
5. Othen than the E-mail from them wanting MORE money ,they have ZERO communication skills.
Horrible..I'll be avoiding Gearhead.com at all cost and making sure I try to keep other people from having to go through the same issues."
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