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1/5
"Simply put... did not receive what I paid for. Several attempts to contact 'supervisor' met with negative results. Not the same Cheaper Than Dirt I used a few years before. I will probably not order from them again. The item I ordered was a case of Ameriglo light sticks, 10 boxes of 10 sticks. I have ordered them before and they were fine. What I got was 100 sticks single packed for retail. You can't pack 10 sticks in a pack because they take up too much room. The ones in the 10 pack are made for packing in small spaces. I am not even sure they are the same military grade sticks inside the packs. It has been a month, I did get shipping refunded but the product will not serve the purpose I bought it for. I have tried to get a supervisor to respond but to date I have heard nothing. I am done with it. I can't say I would give them a second chance based on this transaction and to be honest Management does not seem to care because I have tried to contact them more than 3 times. These companies are profit driven anymore and customer service seems moot as long as profits are being made. Id did get a response from the original CSR but her escalation went nowhere. I hear it is a family business so that explains a lot."

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