- STORE REVIEWS
- PRODUCT REVIEWS
2005-09-01
5/5
"Have purchased from this company two times. I ordered a Thermaltake shark (black) case from them the first time and it was shipped quickly and packaged good. Last order was a 250 gig SATA drive and that arrived quickly as well. The company has very good tech support, they accept credit card AND paypal which is a plus, they're also located in Atlanta (above my state). Their a very friendly company with not the cheapest pricing but still a lot better than the local computer store. I will definitely use them for all my future purchases."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Overall technical support
Making decisions on their own
Resolving problems
Being knowledgeable
Being trustworthy
Being easy to reach
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Web site being easy to use
Web site reliability
Speed of web site
