- STORE REVIEWS
- PRODUCT REVIEWS
2015-12-15
1/5
"I am not an avid review writer but I feel I have to share my experience with this company. After many days searching through the list of diamonds on the website I finally found one that I was happy with. I placed the order and charged it on my credit card after 18 hours a placed a phone call to the company to check everything was going okay. I was told everything looked fine so far and I would receive more emails as the process rolls on. 6 hours after that I receive another email this time telling me that the Diamond that I chose was not available. I needed to call the office so that a representative could help me find another similar or better stone. The representative started to then explain that I may have to down grade the colour, carat and cut from the stone that I chose in order to find another one for the same price "but don't worry cause a normal person won't be able to tell the difference"... This is one of the oldest scams in the book of used cars. It's called the "bait and switch" The idea is to get you committed to buy the product from them then remove that deal for whatever reason and switch the client in to a lesser valued product for the same price. I gave the representative one last chance to find me a stone that was actually of the same value but they still came back with Lower grade, cut, colour and size! They are shonks and stay away from them."
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