- STORE REVIEWS
- PRODUCT REVIEWS
2009-04-20
1/5
"I ordered a Canon 50D, mainly because the link said In-Stock at the $569 price. Once I got the confirmation, I called them and got the notice that this was an import and it would take 4 to 6 weeks to come in or I could order the US model at a $999.00. I stated no thanks I will wait for the order at the quoted price. Called back after 6 weeks and tried to upsale again them told me that it would be 4 to 8 weeks. Now called at about 10 weeks and spoke to sales rep. When he tried to upsale again I asked to speak to a supervisor, he said he would not transfer me to anyone. Ask for Customer Service and he stated he would not transfer me there either. I stated that if something was not done, then I would have to report them to the Better Business Bureau, and he stated I could do that after the call. I asked for his name and he said it was Roger. When I asked for his last name, he said that he didn't have one. He was born without knowing his parents, so he does not have a last name. So I asked what do they write on your check, he said it was none of my business. Then he told me he was going to Hang Up On Me. I tried being very business-like through the call, but they are truely up for the "Bait and Switch. Do not shop with them!!!!"
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