"After researching many custom computer outfits online and comparing the prices of the build that I wanted, I finally settled on AVADirect due to their very low price and generally positive rating here. I was a little concerned after discovering some very "vocal" negative reviewers on some forums from a few years ago, but I decided to give them a shot, and I'm glad that I did.
I spent some extra time with my build ensuring that everything would be compatible before I submitted it. I basically treated it like I'd be building it myself, because I didn't want them to come back telling me that it would have to be altered or that my video card wouldn't fit in the case. I also made sure that all the components that I selected were in stock. I submitted the build on the night of 12/28/10 and it was shipped on 1/13/11, with great communication the whole time on the part of AVADirect.
Packaging was good, and after letting it warm up a bit from the cold, I opened it up, examined it, and booted. Everything was exactly how I ordered it, with no alternate parts subbed in or anything. In addition, the wiring inside was very professionally done. I've since added a few extra hard drives and I've found it very easy to work with their wiring.
Overall, I'm extremely impressed with their level of service, and my computer has been humming along perfectly for the last few weeks. I'm very happy with their work.
I'll try to update this review in about 6 months."