"I looked for an associate found none went to head cashier Laura and she paged Mike in the tools department for help gave him register 6 as my location Mike decided even after I waited 55 minutes patiently for him because Laura said he is the sole employee in tools at this time Mike proceeded to wait on others that came into the store after me. Laura went over to Mike two more times and told him to help me as I was more than patient she was so impressed how patient and Mike would not come and help me. Zeek another employee I asked as he was walking by could he help me with questions in the tool department and he did after I waited 55 minuets for help. The managers in this location stink home depot needs to hire better managers that set an example for their employees. Go to Manchester or Glastonbury CT locations they understand the value of good customer service. If Home Depot Home Office would like to listen to the complete visit give a response and I would be happy to share the video with you."