"I ordered something from this site since the prices are amazing. Elsewhere the duty shoes I got for my mom for Mother's Day and her birthday were $75 or so dollars so obviously I went with allheart.com since theirs were $43 something. Long story short my mother did not get her present after both and I waited nearly 2 months for it. After about 2 phone calls confirming where it was, mind you the customer service personnel told me to call my local post office to track it, I said do you know how many post offices are in my area? Still cannot be located. Anyways, third phone call was for a refund in where you can either fax or mail an affidavit...did that right away, it's been about 3 weeks now still nothing. I'm beginning to think they take people's money for business instead of selling products. Do not order from this site. Looking back I would have paid more for my mom to be happy and less headache for me."