"UNBELIEVABLE! Excellent and personal customer service. UPS temporarily lost my order - Sundial Micro actively monitored my delivery until I received my order (thanks Jennifer!!) and went beyond the call of duty to assure I ended up a happy customer. Additionally, my order (a computer case) came from the factory with a scratched case window - Sundial Micro got me a replacement window immediately AND credited me for my shipping costs for my original order. I will recommend them to everyone AND THEY HAVE MADE A CUSTOMER FOR LIFE! No kidding, I've never seen personal attention throughout the order and delivery process like they provided."