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preloader
2015-11-14
1/5
"On more than one occasion, I have ordered from them and had issues. Items being out of stock, getting a rental copy instead of a two disc blu ray and other issues. They do NOTHING about their mistakes. My most recent experience started with me thinking I had gotten very lucky and bought the last two of a certain comic book. Bought on Friday 11/06 and then exactly a WEEK later I get an email that reads... "Thank you for placing an order with goHastings.com. We wanted to let you know that your order has been completed. The following item(s) on your order cancelled:" Pretty sad when waiting a full week and cancelling your whole order is referred to as your "order being completed". NO apology, not even a 10% discount offered on another purchase.... NOTHING. I will never buy from them again."

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