"Ive ordered a lg v20 from them and i accidentally broke the screen sadly... From here on there i had a warranty on the phone and i contacted them explaining that i tripped the phone and the screen cracked and i sent the phone back to them for free and they replaced the screen for me for free with no charge and it came to me via over night ! And besides that when i ordered the phone i brought the phone via priority shippinng and it came to me in the same week ! Overall im very impressed with them !"