- STORE REVIEWS
- PRODUCT REVIEWS
2006-05-25
4/5
"Although Hanes canceled my first two orders by mistake, I was still able to get a great deal. With the special offer they were running at the time, it was $17.22 for 6 bras, shipping/handling and tax. That comes out to only $2.87 each. Shipping took about 2 weeks, but it was worth the wait."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
Overall customer service
Customer service resolving problems
Customer service making decisions on their own
Customer service being trustworthy
Customer service being easy to reach
Customer service being knowledgeable
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
2006-03-14
3/5
"Dissatisfied with my in store experience. Satisfied with my on-line experience.
Went into Office Depot to purchase a new monitor. Upon checkout I noticed an additional $8.00 charge. I was told it a disposal fee. So I asked if that meant I could bring in my old monitor and they would get rid of it for me. Nope! Told them to void my purchase and walked out.
Came home and went on-line. Found the same monitor on their website. At the time there was a $30 discount on any order over $150 so I ordered an additional .23¢ item to qualify. No disposal fee. Also found a $50 rebate for the monitor. I ended up saving $88 by ordering on-line. Monitor was delivered (also free) 3 days later.
Next time I need something, I'll go to the website first."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is trustworthy
Is consumer focused
2006-02-19
5/5
"After receiving my original order, I decided to purchase 11 more CPV (Certified Previously Viewed) DVD's. Another great deal from Overstock! Only $2.95 for shipping and they arrived in 5 days."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Overall web site
Web site reliability
Speed of web site
Web site being easy to use
2006-02-17
5/5
"Great deals! Purchased 19 books for under $23. Shipping/handling reasonable too."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of ordering online
Ease of checking order status
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Ease of checking delivery status
Overall web site
Speed of web site
Web site reliability
Web site being easy to use
2004-12-27
5/5
"Found this site by accident, but I'm glad I did! Purchased a pair of Easy Spirit Walking shoes at a much lower cost than the retail stores. Also found a different brand of Walking shoes at an even better price. Free shipping and items arrived in 6 days! I will definitely add QB Outlet to my list of favorites...."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability
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