- STORE REVIEWS
- PRODUCT REVIEWS
2006-05-19
4/5
"I purchased a Nikon D50 from this store (http://www.century21electronics.com/prodetails.asp?prodid=231981&display=2#)on Thursday May 11th. The next day a member of the staff phoned me up and upsold a warranty and a battery along with the charger. The kit did not come with a battery or charger.
I did not receive a confirmation e-mail and a week later I sent them an e-mail asking about my order. Still no response.
I was wary and did some research online and found that the site might be running a scam. The credit card company was contacted and they said they had had no problems with Century21Electronics and to give it another week.
The order arrived today (Friday May 19th) along with everything it said it would come with (except for the free dvd player they said came with a purchase of a kit).
Everything seems to be working okay."
Detailed Ratings
Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Customer service being easy to reach
Speed of web site
Web site being easy to use
