"I ordered a fairly high dollar camera on a Tuesday just before noon and I paid for the three day shipping option. On Thursday, I checked my status and it said "out for shipping". This seemed unusual, since I was told by "James" I would get the camera by Thursday or Friday. I called and talked to Victor. He explained that his shop was a small operation and it took up to 48 hours to handle an order. I advised him that I had paid for three day shipping and I expected it in three days! Bottom line, Victor expedited the shipping and sent the camera overnight and I got it the next day. Way to go Victor! Thank you. That is service if I've ever seen it.
On the other hand, James called me after the order and told me that the camera came with a "30 minute battery" and he tried to sell me a very expensive upgraded battery. Victor, I don't and most other people don't like being mislead. James just flat out lied and that is not good business. It really makes me have second thoughts about ordering from Ryther again."