- STORE REVIEWS
- PRODUCT REVIEWS
2017-02-03
1/5
Account number formatting is NOT as shown online!
"My order arrived in a timely manner and upon opening the package, I was pleased with the overall appearance of the checks. However, upon closer inspection, I realized that the routing/account/check numbers are NOT printed as pictured online. There is nothing to indicate a break between the check number and the account number. My bank does not accept checks with this format, so I contacted customer service and requested a reprint, pointing out the fact that the format shown online was correct, and the checks I received did not follow that format. Their response was that they could reprint, but could not guarantee accuracy, due to the fact that I was unable to provide a check that was formatted correctly. I don't understand why the require a check from me, if their images online are the exact format I requested... Anyway, I then asked for a refund, so now I have to mail the checks back to them to receive the refund. I am really disappointed, as pricing is reasonable, and the checks do look nice, except for the formatting issue."
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