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Merchant Member
2021-04-08
3/5
I'll shop elsewhere...
"Great inventory; lousy service. The gentleman assisting me was trying to help too many people at the same time. I was looking for-among other things-riding boots. He was kept asking me if I was okay with the price, as if I could not afford the boots I was looking at. I told him that I wore an 11-1/2 or 12, depending on the boot. He gave me a pair to try on and they were a size 10-1/2. Then, with another pair, he gave me a size 10. It is as if he either didn't listen, or didn't care. I decided at that point, I did not want to be bothered with him. I was looking at jackets when another employee asked me from at least 20 feet away if I needed any help. Apparently, both customers were absent when customer service training was given. Hopefully, the next place I shop won't ask me whether I can afford to shop there or not."
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