"I have been buying from EBGames since they were s makk chain called Electronics Boutique. I will not order anything else.
On my last order, one of the games I ordered did not include a Manual. Since the game relies on data IN the Manual it's hard to play without one so I wrote EBG and asked for help in finding a download site.
Instead of help, I got a standard form letter telling me to ship the game back (at my expense I suppose) and they would send another one.
I'm not going to pay for shipping and handling for an order AND to return the order when it's only partially filled. From now on I'll stick to other game vendors."