TrafficSafetyStore.com from Traffic Safety Store has responded
Posted Oct-14-2024
I'm sorry to hear about your experience with the shipping of your order. It’s frustrating to expect a timely delivery. We're committed to providing accurate shipping details, and I apologize for any confusion caused. While we at Traffic Safety Store don't like excuses, I do think it would be helpful to share the details of your order. Your order was placed at 2:00 PM on Tuesday, October 1'st with an estimated delivery date of Friday, October 4'th. Unfortunately, the roll up sign you ordered has been in high demand recently, so the team had to make the signs for you, which they did the same day. Since the signs were not dry enough to be rolled up and shipped when the FedEx Ground truck was leaving our facility, they did not ship that day. Contrary to what you indicated in your review, the signs did in fact ship the next day, Wednesday, October 2'nd and they delivered Monday, October 7'th. I understand it is frustrating when orders do not arrive when you hoped they would but the site is clear that the delivery date is estimated, not guaranteed. Thank you again for your order. Sincerely, Will Snook, Founder & CEO
TrafficSafetyStore.com from Traffic Safety Store has responded
Posted Oct-14-2024While we at Traffic Safety Store don't like excuses, I do think it would be helpful to share the details of your order.
Your order was placed at 2:00 PM on Tuesday, October 1'st with an estimated delivery date of Friday, October 4'th.
Unfortunately, the roll up sign you ordered has been in high demand recently, so the team had to make the signs for you, which they did the same day. Since the signs were not dry enough to be rolled up and shipped when the FedEx Ground truck was leaving our facility, they did not ship that day.
Contrary to what you indicated in your review, the signs did in fact ship the next day, Wednesday, October 2'nd and they delivered Monday, October 7'th.
I understand it is frustrating when orders do not arrive when you hoped they would but the site is clear that the delivery date is estimated, not guaranteed.
Thank you again for your order. Sincerely, Will Snook, Founder & CEO