"Needed to get a fast enclosure and the express 1M2 fists the bill but took almost 3 weeks to ship. Customer service was hard to get a hold of and kinda rude about the time it was taking to ship and suggested I cancel my order when I called to see why it was still in process after 2 weeks"
Thank you for the honest feedback. We are sorry to hear that the backorder was not what you expected. We try to do our best with those shipping dates; regrettably, we can never be 100% sure when the products will arrive to ship to the customer. We will pass along your feedback and frustrations as we always look for improvement.
OWCAmanda from MacSales.com has responded
Posted Dec-02-2024