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Merchant Member
2024-03-16
2/5
Slow delivery
"Online ordering works great but delivery carrier leaves a lot to be desired. It took a full week for the order to arrive and even though I signed up for updates, I never received one until the delivery update posted (“we just delivered your order”). Whenever I checked during the week, all I saw was “in transit!” With no arrival date. Customer service was polite but unhelpful, telling me they had no way of finding out info from delivery people. Not being able to offer an arrival date or any info during transit is unacceptable in 2024."
Detailed Ratings
Overall product shipping and delivery process
