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Merchant Member

ToyotaPartsDeal.com
Updated on: 2024-05-16
3/5
Delivery timeframe and follow up fell short of the mark
"My package sat in shipping label created status for days. It took two inquiries by me to get the package moving! I ordered the parts from you because your promised delivery date met the timeline i needed. As a result i am stuck with parts i no longer need"

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EmilyX from ToyotaPartsDeal.com has responded
Posted Jun-11-2024

We apologize for the inconvenience you experienced with the delivery of your order. We understand how frustrating it must have been for your package to not arrive on time and for the lack of follow-up. Your feedback is important to us, and we will work on improving our shipping process to ensure this does not happen again in the future. If you still have the parts you no longer need, please feel free to reach out to us for assistance with returns or exchanges. Thank you for bringing this to our attention.

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