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Merchant Member
2024-06-11
1/5
pathetic
"Was contacted via email about one of several items on back order. Was given seven days to contact the seller to continue with order and wait 90 days on back order, proceed with order without back ordered item or cancel entire order. Emailed the next day asking to proceed with order without the back ordered item. No replay so after several days left a voice mail since no one can be bothered to answer their phone when I called repeatedly. Of course their website has been down for over a week (again, this has happened several times before) finally their site loads and my order has been cancelled. Also they still owe me an item from a larger order placed in April that they didn't include in the shipment. I am done doing business with Subaru Parts Wholesale."
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