Hello Jane, We sincerely apologize for the glasses issue you've experienced. After carefully reviewing the details, we would like to inform you that you have selected the Single Vision Distance prescription option in your recent order. However, in the previous orders that you placed on our website, the Progressive Prescription option was selected. We understand that such issues can sometimes occur when ordering online. Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome. Regards, -Goggles4u
Goggles4u from Goggles4u has responded
Posted Mar-07-2025We sincerely apologize for the glasses issue you've experienced. After carefully reviewing the details, we would like to inform you that you have selected the Single Vision Distance prescription option in your recent order. However, in the previous orders that you placed on our website, the Progressive Prescription option was selected. We understand that such issues can sometimes occur when ordering online.
Please be assured that we will reach out to you shortly to ensure that this matter is resolved to your satisfaction. Your experience is important to us, and we want to make sure you are fully satisfied with the outcome.
Regards,
-Goggles4u