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Merchant Member
2025-03-23
2/5
Delayed shipment
"Placed my first order after joining VIP membership on 2/3/25. Order was broken up in 2 shipments, received 1st on 3/8 over a month from ordering and 2nd shipment hasn't arrived (current date is 3/23/25), which is almost 2 months. When I look up the tracking code my second batch of order says it is still pending shipment. Extremely delayed shipping, which makes me hesitant to reorder and plan on cancelling my VIP membership. The quality of the scrubs are great but so far the customer service is lacking."
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KIdongtechstyle from Fabletics has responded
Posted Mar-24-2025We sincerely apologize for the significant delay in your order and understand how frustrating this experience has been. It’s sad to hear that your second shipment hasn’t arrived yet, especially after such a long wait. We completely understand your hesitation to reorder and the impact this has had on your overall experience with us. Our Member Services Team will be contacting you immediately.
Best,
Kim