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preloader
2018-06-21
1/5
Overcharged
"I ordered about $100 worth of product. They had about 70% of what I needed in the store but said they would have to order the entire order from their warehouse and that I couldn't have what they had on their shelf. So I had to pay $45 in shipping to get this all from their warehouse, delivered to their store, and for me to pick up. The guy at the counter felt bad but told me that he had to charge me the $45 dollars if I wanted my order. He told me that it confuses him because Fastenal doesn't charge his store in any way for that shipping charge. He said it just makes it look like he made 100% profit on the shipping fee. What the ****? I will never use them again."

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