- STORE REVIEWS
- PRODUCT REVIEWS
2017-08-18
1/5
They don't measure the same as me
"I ordered 10 quartz movements but ordere the wrong size. I had to ship the entire order (including hands and assembly parts that I wanted) back to them at my cost then reorder. I spoke to a representative who helped me choose the correct then placed a new order (including the same hands and assembly parts). I ordered a 5/16" shaft but when they came I got a 7/16" shaft! This is acceptable to them because they don't really measure the shaft length but how much is left after you insert the washer in the back. Instead of offering to send me the shaft length I ordered they explained that I really did have a 5/16" shaft plus an extra 2/16" for free. I will never purchase from them again."
